Easy and efficient to book through, straightforward and smooth from enquiry to booking.
Product:
Really helpful responding to my questions in a timely and friendly manner. Wonderful Villa, exactly matching the descripton.
Great personal service from Yvonne and Sandra. They helped us find a villa that suited us perfectly, as we are 3 generations celebrating a birthday. Nothing was too much trouble and we asked lots of questions! It was so nice to be able to actually speak to someone in person.
Customer Service excellent. Extremely helpful and happy to answer all my questions. Would recommend based on my experience so far.
After having issues within our villa chosen, and booked through South France Villas. The customer service By SFV has been extremely poor. We have been told that this is not there problem , and they will do nothing to assist with issues or resolving. Owner has been very helpful overall trying to resolve a serious Wasp infestation within the grounds. To the point we have spend nearly 3 days within the villa with minimal use of the pool and outdoor area. While trying to get a plan in place in case we have to leave, with regards to compensation towards onward accommodation. We have been told that previous tenants did not complain reference any wasps. And that its not their SFVs Problem. Its the Owners. Owner is trying their best but 3 days into our holiday, 4 Wasp stings, while using the pool and 2 kids who are now to scared to go back in. But not SFVs issue, Id likely avoid this company going forward and advice anyone who likes a level of customer service from the firm you pay for the booking to also avoid. If i find myself having to vacate this villa, without having any form of holiday and paying to stay somewhere else i will be seeking the costs covered back legally. While we appreciate SFV can not stop wasps, the fact there is a clear infestation an nests within the property area. Is expect a lot more sympathy and help to resolve any issue. Not just to be told you brokered the villa, took your commission and thats all. is a complete disregard to your own customers.
On 08-Aug-2025 the supplier responded: Please do contact us for further information if you are concerned after reading this.
Kind regards
The South France Villas Team.
Yvonne and Sandra were so prompt in getting back to us even with a time difference involved. Get personable and answered all of our questions!
Very efficient service.
Alternative options came through in a timely fashion which made it easier to choose
Great experience
Only tested the booking service rather than the property, but the response was quick, even over a weekend, focused and efficient. Very happy to return!
Always professional and very helpful with a great selection of villas
Always got back to me very quickly. Friendly e mails very personal. They also did what they said they'll would do.
Efficient and helpful service during the booking process.
Yes it is a company that go out of there way to help, you can SPEAK to them, which to me goes a very long way , I would definitely recommend them .👍
Easy to use Website and the agents dealt very promptly with my requests.
What our customers say about us
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Easy and efficient to book through, straightforward and smooth from enquiry to booking.
Really helpful responding to my questions in a timely and friendly manner. Wonderful Villa, exactly matching the descripton.
Great personal service from Yvonne and Sandra. They helped us find a villa that suited us perfectly, as we are 3 generations celebrating a birthday. Nothing was too much trouble and we asked lots of questions! It was so nice to be able to actually speak to someone in person.
Customer Service excellent. Extremely helpful and happy to answer all my questions. Would recommend based on my experience so far.
After having issues within our villa chosen, and booked through South France Villas. The customer service By SFV has been extremely poor. We have been told that this is not there problem , and they will do nothing to assist with issues or resolving. Owner has been very helpful overall trying to resolve a serious Wasp infestation within the grounds. To the point we have spend nearly 3 days within the villa with minimal use of the pool and outdoor area. While trying to get a plan in place in case we have to leave, with regards to compensation towards onward accommodation. We have been told that previous tenants did not complain reference any wasps. And that its not their SFVs Problem. Its the Owners. Owner is trying their best but 3 days into our holiday, 4 Wasp stings, while using the pool and 2 kids who are now to scared to go back in. But not SFVs issue, Id likely avoid this company going forward and advice anyone who likes a level of customer service from the firm you pay for the booking to also avoid. If i find myself having to vacate this villa, without having any form of holiday and paying to stay somewhere else i will be seeking the costs covered back legally. While we appreciate SFV can not stop wasps, the fact there is a clear infestation an nests within the property area. Is expect a lot more sympathy and help to resolve any issue. Not just to be told you brokered the villa, took your commission and thats all. is a complete disregard to your own customers.
On 08-Aug-2025 the supplier responded:
Please do contact us for further information if you are concerned after reading this.
Kind regards
The South France Villas Team.
Yvonne and Sandra were so prompt in getting back to us even with a time difference involved. Get personable and answered all of our questions!
Very efficient service.
Alternative options came through in a timely fashion which made it easier to choose
Great experience
Only tested the booking service rather than the property, but the response was quick, even over a weekend, focused and efficient. Very happy to return!
Always professional and very helpful with a great selection of villas
Always got back to me very quickly. Friendly e mails very personal. They also did what they said they'll would do.
Efficient and helpful service during the booking process.
Yes it is a company that go out of there way to help, you can SPEAK to them, which to me goes a very long way , I would definitely recommend them .👍
Easy to use Website and the agents dealt very promptly with my requests.
Yes, good service and helpful.